Privacy Policy

At Eldelie Cosmetics, we value your privacy and are committed to protecting the personal information you share with us while using our website and placing orders.

Information We Collect

We may collect personal details such as your name, phone number, email address, shipping address, billing address, order details, and payment-related information when you browse our website, create an account, place an order, or contact us for support.

How We Use Your Information

To process, confirm, ship, and deliver your orders
To send order updates, delivery updates, and customer support communication
To improve our website, product experience, and customer service
To share offers, launches, and updates if you have opted in
To prevent fraud, misuse, or unauthorized activity

Payment Security

Payments are processed through secure third-party payment gateways. Eldelie Cosmetics does not store complete card, UPI, or banking information on its servers.

Cookies & Tracking

Our website may use cookies, pixels, and analytics tools to understand browsing behavior, improve user experience, measure website performance, and run marketing campaigns. You can manage cookie preferences through your browser settings.

Sharing of Information

We may share limited information with trusted service partners such as payment gateways, logistics partners, website platforms, marketing tools, and customer support tools only for order processing, delivery, communication, and business operations. We do not sell your personal information.

Data Retention

We retain customer information for as long as required to complete orders, provide support, comply with legal requirements, resolve disputes, and maintain business records.