Terms & Conditions

Welcome to Eldelie Cosmetics. By using our website or placing an order, you agree to the terms listed on this page.

General Use

This website is operated by Eldelie Cosmetics. The terms “we”, “us”, and “our” refer to Eldelie Cosmetics. Customers are expected to use this website responsibly and provide accurate information while placing orders.

Product Information

We try to keep product descriptions, ingredients, prices, images, and availability accurate. Minor differences may occur because of packaging updates, formulation updates, screen settings, or website updates.

Skincare results may vary depending on individual skin type and routine. Product information shared on the website is for general skincare guidance and is not medical advice. Please patch test before use and stop using a product if irritation occurs.

Pricing & Offers

All prices are listed in Indian Rupees unless mentioned otherwise. Prices, discounts, offers, and availability may change from time to time. If there is a pricing or technical error, we may contact the customer or cancel the affected order.

Orders

After an order is placed, it may be processed based on product availability, correct customer details, payment confirmation, and delivery serviceability. We may cancel or hold an order if details are incorrect, payment is pending, stock is unavailable, or delivery is not serviceable.

Payments

Payments are handled through secure payment partners. Customers must ensure that the payment details shared during checkout are correct and authorized.

Shipping & Delivery

Delivery timelines are estimates and may vary depending on customer location, courier partner, holidays, weather, or operational delays. Please read our Shipping Policy for more details.

Returns, Refunds & Cancellations

Returns, refunds, replacements, and cancellations are handled as per our Return, Refund & Cancellation Policy. For hygiene reasons, opened or used skincare products may not be returnable unless they are received damaged, defective, or incorrect.

Website Content

All website content including product names, images, graphics, logos, text, design, and brand assets belong to Eldelie Cosmetics or their respective owners. Please do not copy or reuse our content without permission.